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CareerSaver Authors and Instructors


  • Ed Tittel, Series Editor of the best-selling Exam Cram 2 Series, is a two-time finalist for CertCities' Favorite Study Guide Author award and has contributed to more than 50 titles on IT certifications. He also runs a training and writing firm that specializes in networking, computer security, and markup languages, in Austin, TX. Ed has contributed to more than 100 books on various aspects of computing, including more than 50 titles on various IT certifications. He is also the originator of the Exam Cram series of IT certification books.
  • Jeremy Cioara, CCIE, has worked in network technologies for over 12 years. He has numerous certifications, including CCIE, MCSE, and CNE. He is currently a technical instructor and author on several Cisco topics.
  • Chris Ward, CCNP, CCDP, is a senior technical instructor and teaching a variety of disciplines, Cisco among them. He holds certifications in A+, Net+, iNet+, Microsoft MCSE 2000, and CCNA, CCDA, CCNP, CCDP, CWLDS (Wireless LAN Design Specialist), and is a Cisco Certified Systems Instructor (CCSI). Chris has co-authored, contributed, and technical edited on several books.
  • Marcraft International Corporation, a leading provider of Server+ training, has been producing IT training products for 20 years, supplying the hardware, software and courseware materials for numerous technical training curricula. Marcraft has authored five editions of our best-selling A+ Certification Training Guide, among other titles covering Network+, HTI+, and Security+ certification.
  • Michael G. Solomon, CISM, CISSP, PMP, and TICSA, is a full-time security speaker, consultant, trainer, project manager, and a former college instructor who specializes in development and assessment security topics. As an IT professional and consultant since 1987, he has worked on projects or trained for more than 60 major companies and organizations. As a project manager, Michael has led software projects with EarthLink, Schumacher, Nike, as well as content development and training projects with Learnkey, PSC. As an author, Michael has contributed to various security certification books with LANWrights/iLearning for both Que Certification and Sybex.
  • Michael Gregg, CISSP expert. He has more than 20 years experience in the IT field. He holds two associate's degrees, a bachelor's degree, and a master's degree. He presently maintains the following certifications: CISSP, MCSE, MCT, CTT+, A+, N+, Security+, CNA, CCNA, CIW Security Analyst, CCE, CEH, CHFI, CEI, DCNP, ES Dragon IDS, ES Advanced Dragon IDS, and TICSA. He has consulted and taught for many organizations, and he is a 9-time winner of Global Knowledge's Perfect Instructor Award. He is the author of the Que publication CISSP Practice Questions
  • David L. Prowse owns a Technology Solutions company focusing on IT security, web development, and training. At age 33, David now has 15 various IT certifications, including Network+, which he has beta-tested twice since its inception. He has taught the Network+ course more than 30 times. He is a licensed Telecomm/Datacomm installer.
  • Thomas Moore (MCSE, MCSA, MCSD, MCDBA, MCT, CSE, CTT+) has been in the computer industry for more than 25 years. Thomas has a wide variety of expertise in all hardware environments and with most Microsoft Server products. "My first and lasting love," he says, "besides my wife and family, however, is programming." Thomas is comfortable in any programming language environment, achieving his MCSD and MCDBA certifications from their inception and recently completing his Microsoft CSE certification as a certified software engineer with Microsoft Business Solutions products. Over the past 18 years he has been working for various Microsoft partners and currently is an Intermediate Developer/Technical Consultant. Thomas enjoys staying up-to-date, although, like most of us, he finds it a challenge to keep up with the pace of the industry.
  • Mike Harwood (MCSE, A+, Network+, Server+, Linux+) has held a number of roles in the computer field including PC repair, network management, consulting, and technical writing. Mike is also the coauthor of numerous computer books, including the Network+ Exam Prep from Que Publishing. He is also a courseware developer, and a regular technology presenter for CBC Radio. When not working, Mike stays as far away from keyboards as possible.
  • Drew Bird (MCSE, MCNE, Network+, Linux+, Server+) has been in the IT industry since 1988. Over the years he has designed, implemented, and administered networks of all shapes and sizes. In addition to technical training and consulting assignments, Drew has authored a number of technical articles and is a frequent contributor to technology websites. Away from work, Drew enjoys most outdoor activities but is especially keen on mountain biking, kayaking, and skiing.
  • David Francis, PMP, is one of the lead authors of the original PMP Exam Cram 2 book and has been a project manager and business analyst for more than 10 years. He has worked as a consultant, instructor, and writer for the analysis, design, development and implementation of complex projects and programs. Projects have included working with companies such as Dow Chemical, EDS, Cisco Systems, SBC, Clarian Healthcare, RCI, Capgemini and other Fortune 500 companies.
  • Don Poulton (A+, MCSA, MCSE, Network+, Security+) has been involved with computers since the days of 80-column punch cards. After a career of more than 20 years in environmental science, Don switched careers and trained as a Windows NT 4.0 MCSE. He has been involved in consulting with a couple of small training providers as a technical writer, during which time he wrote training and exam prep materials for Windows NT 4.0, Windows 2000 and Windows XP. Don has contributed to various certification texts for iLearning/LANWrights, including the MCSE Windows Server 2003 Active Directory Infrastructure 70-294 Training Guide and the 70-299 Implementing and Administering Security in a Windows Server 2003 Network Exam Cram 2 books.
  • Gavin Powell BSc. Comp. Sci., OCP DBA (Oracle Certified Professional) has 15 years of diverse experience in database administration and database development, both relational and object databases. His applications development experience is procedural and object-oriented. Consulting experience includes software vendors, Internet dotcoms, accounting, banking and financial services, the travel industry, construction, retail, mining, shipping, education and in a general advisory capacity. Gavin is the author of five other Oracle titles, including three Oracle certification titles.
  • Dan Balter is the Chief Technology Officer for a Microsoft Certified Partner company. He works as an IT consultant and trainer for both corporate and government clients and has worked with several different network operating systems throughout his 20-year career. Dan takes pride in turning complex, technical topics into easy-to-understand concepts. Dan is a Microsoft Certified Desktop Support Technician (MCDST), a Microsoft Certified Systems Administrator (MCSA) on Windows 2000 and Windows Server 2003, and a Microsoft Certified Systems Engineer (MCSE) on Windows NT 4.0, Windows 2000, and Windows Server 2003. He specializes in Microsoft networking technologies, firewalls, virtual private networks (VPNs), and other security solutions in addition to designing and implementing messaging and business solutions for large and small organizations.
  • Philip Wiest is a nationally known professional technical trainer who has presented more than 1,200 Cisco and Microsoft seminars to more than 37,000 students throughout the United States, Canada, the United Kingdom, and Australia since 1989 for Skillpath Seminars, CompuMaster Seminars, Prime Learning International, and Dun & Bradstreet. He has earned several prominent certifications, including the MCSE; CCNP; CCDA; Network+; Server+; Security+; A+; and, most recently, the new MCDST designation.
  • Brian McCann is a trainer and consultant specializing in Active Directory and network security. He owns a training and consulting company dedicated to helping small-to-medium-size businesses with their IT needs. He has worked in the IT field for 10 years and started his career in the U.S. Army. His teaching credits have come from local training centers, community colleges, and also just under 3 years of experience teaching live synchronous training over the Web. Brian has spe
  • Kirk Hausman (MCSE+I, MCSD, MCDBA, MCSA, MCT, CCNA, CIW-A, A+, Network+, I-Net+, Security+) has been an IT professional for more than 25 years in the roles of consultant, trainer, programmer, security administrator, database administrator, IT manager, and network administrator. He is currently working as an Information Technology Manager and Lead Security Analyst for a major University, where he provides network architecture planning and support.
  • Bruce Parrish is an accomplished Computer Instructor and Consultant with 20 years computer experience. Bruce is MCSE certified on Windows 2000 and Windows NT 4.0. He also holds MCT, MCSA, MCP, CTT, A+, Server+ and Network+ certifications. Bruce provides networking services and support solutions for small businesses, specializing in Microsoft Small Business Server networks. Additionally, he has authored the Server+ Instructor Training Manual, co-authored Designing Windows 2000 Directory Services Lab Manual, and is a technical editor and reviewer.
  • Mike Shannon is a full-time author and consultant who has been employed as a senior technician, trainer, consultant, and mentor throughout the U.S. for many companies. He holds the CCNP, MCSE 2000, Network+, and iNet+ networking-related certifications. As a security professional, he holds the Certified Information Systems Security Professional (CISSP) and the HIPAA Certified Security Specialist (HCSS) certifications. He also has a Bachelor of Arts degree from Lubbock Christian University.
  • Randy Cornish, MCSD, is an experienced "classic" Visual Basic and .NET developer and application architect with more than 25 years in the computer industry (including more than 13 years at Digital Equipment Corporation). As an independent consultant, he has worked with many large companies in the Chicago area over the past 12 years, primarily focused on Microsoft technologies. In addition to coding and designing solutions, Randy has experience in classroom teaching, management, and computer hardware. He has also developed several training curriculums, written several technical articles, and was co-author of MCSD Training Guide: Solution Architectures, for the Microsoft 70-100 exam. When not coding or writing, he can be found reading, walking, or watching one of his daughter's volleyball games (year-round).
  • Don Pavoni, an IT project manager working in the Chicago area, has more than 25 years of industry experience. His recent assignments have included designing and developing client/server and Web-based applications. He also has been an adjunct instructor at a Chicago-area university for the past 14 years, teaching various programming languages and other computer-related courses. During his career, Don has filled the roles of developer, business analyst, IT group manager, trainer, contractor, and project manager.
  • Eric Rockenbach, MCT, MCSD, MCAD, MCDBA, MCSA, is a published .NET author, architect, trainer, and national-level speaker with more than eight years of consulting experience, two and a half years of which have involved full life-cycle .NET software development.

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